Terms & Conditions

Last Updated: June 2026

1. Business Information

Zirola Shope ("we", "our", or "us") operates this website and provides customized art and gifting products including pencil sketches, caricatures, string art, paint-by-number kits, oil paintings, and other personalized products.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products & Services

All products displayed on our website are subject to availability.

As many of our products are handmade and customized, slight variations in color, design, size, or appearance may occur and shall not be considered defects.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR).

We reserve the right to modify product pricing without prior notice.

Orders will be processed only after successful payment confirmation.

5. Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, misuse, or unauthorized transactions.

6. Intellectual Property Rights

All content on this website, including images, product photographs, artwork, graphics, logos, text, videos, and designs, is the exclusive property of Zirola Shope and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

7. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.

• Submit false or misleading information.

• Attempt to interfere with website security or functionality.

• Copy or misuse website content.

8. Customized Products

Customized and personalized products are created based on customer-provided photographs and instructions.

Customers are responsible for ensuring that submitted photographs and content do not violate any copyright, trademark, or third-party rights.

9. Limitation of Liability

Zirola Shope shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our maximum liability, if any, shall not exceed the amount paid by the customer for the specific order in question.

10. Termination

We reserve the right to suspend or terminate access to our website, services, or customer accounts without prior notice if any user violates these Terms & Conditions or engages in fraudulent, abusive, or unlawful activities.

11. Third-Party Services

Our website may use third-party payment gateways, shipping partners, and service providers. We are not responsible for the policies, actions, or performance of such third-party services.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Rajasthan, India.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us through our Contact Us page or official support email.